Use the contact form below for all matters.
Read this before asking about your shipment:
Your payment method is charged at checkout, as it is with most websites. The date of payment and the shipping date are not related.
When you place your order, you will receive a confirmation email. When your order ships you will receive a tracking email. There are no updates in between. If you have not received tracking, your order has not shipped yet.
Most standard sizes ship within 3-15 business days. Any shipping dates given are estimates. Many non-standard sizes are listed for your ordering convenience and those have a longer handling time.
Product pages that offer non-standard sizes list the standard sizes in the product description, and the dropdown menu contains both standard and non-standard sizes for you to choose from. Some listings of specialty items state "you consent to any handling time by placing an order."
Filters are in high demand and materials and labor are still in low supply. Rest assured your order is in line and will be fulfilled.
We offer hundreds of manufacturer direct products and size variants for your ordering convenience, so you can acquire the obscure items that you need. If you need a size added to a product page, please contact us.
The contact form below is the only official method of communication, we will email you back.
Again, your payment method is charged at checkout as stated in the terms of the site.
We typically reply to contact form messages the same or next business day depending on the request.
Our email: firstname.lastname@example.org
Threats, ultimatums, and unwarranted whining that contradicts the site's policies will not be tolerated. We are here to work with you. Use the above contact form only, for all matters. We are primarily an online business and do not operate a call center. Do not call for price quotes, use the contact form, please provide specifications for what you need, quotes are done through email only. Our number is 570-952-5899, leave a voicemail and we'll call back as soon as possible (this may be up to several days). Use the contact form above for a faster reply, typically same or next day. Do not double call this number, it is not a service bell. We will get back to you when we are finished serving those in line. If you can, use the contact form above, you have already made it this far, you can do it!