Use the contact form below for all matters.

Read the following for shipping answers:

There are variable handling times for all items. 

When you place your order, you will receive an order confirmation email immediately. When your order ships you will receive a tracking email. There are no updates in between, unless we need to contact you for clarification on sizing, etc. If you don't receive a confirmation immediately after placing a sucessful order, you may have entered your email address incorrectly. Fill out the contact form below so we can check on it. 

If you have not received a tracking email, then your order has not yet shipped.

Your payment method is charged at checkout, as it is with most websites. The date of payment and the date of shipment are not related. 

Most standard sizes ship within 3-15 business days, but can vary. Weekends and holidays are not business days. Many custom sizes are listed for your ordering convenience and those have a longer handling time. The maximum handling time is typically not more than 30 days, but it can go over. Some listings state "you consent to any handling time by placing an order."

Product pages that offer non-standard sizes list the standard sizes in the product description, and the dropdown menu contains both standard and non-standard sizes for you to choose from. 

We offer hundreds of manufacturer direct products and size variants for your ordering convenience, so you can acquire the obscure items that you need. If you need a size added to a product page, please contact us.

Filters are in high demand. Rest assured your order is in line and will be fulfilled. 

The contact form below is the only official method of communication. We will email you back. Do not call to inquire about your order status. Air Filter Hub is an online business, and does not operate a call center. Any shipping dates given are estimates.

Again, your payment method is charged at checkout as stated in the terms of the site.

We typically reply to contact form messages the same or next business day. 

Our email: airfilterhub@yahoo.com

Please use your AFH order number if inquiring about a placed order. Your order number starts with AFH and has numbers behind it (i.e. AFH5421) and is found in your confirmation email or on your packing slip if you received a shipment.